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| -rw-r--r-- | doc/bugs.bb | 4 |
1 files changed, 2 insertions, 2 deletions
diff --git a/doc/bugs.bb b/doc/bugs.bb index f773da025..3bf2a0e29 100644 --- a/doc/bugs.bb +++ b/doc/bugs.bb @@ -21,7 +21,7 @@ If you get a blank white screen when doing something, this is almost always a co [h3]I'm stumped. I can't figure out what is wrong.[/h3] -At this point it might be worthwhile discussing the issue on one of the online forums. There may be several of these and some may be more suited to your spoken language. At this time, the 'Hubzilla Support' channel (support@gravizot.de) is the recommended forum for discussing bugs. +At this point it might be worthwhile discussing the issue on one of the online forums. There may be several of these and some may be more suited to your spoken language. At this time, the 'Hubzilla Support' channel (support@zotadel.net) is the recommended forum for discussing bugs. If community members with software engineering training/expertise can't help you right away, understand that they are volunteers and may have a lot of other work and demands on their time. At this point you need to file a bug report. You will need an account on framagit.org to do this. So register, and then visit https://framagit.org/hubzilla/core/issues . Create an issue here and provide all the same information that you provided online. Don't leave out anything. @@ -29,4 +29,4 @@ Then you wait. If it's a high profile issue, it may get fixed quickly. But nobod Other people working to fix the problem may need to find out more, so do your homework and document what is happening and everything you've tried. Don't say "I did xyz and it didn't work." That doesn't tell us anything. Tell us precisely what steps you took and what you expected the result to be, and precisely what happened as a result. What page/URL were you looking at or what form were you filling in? If there were any error messages, don't say "there was an error message". Tell us exactly what the message said. Also tell us what hub you are using, what software version you're running and any other details that may be unique about your site configuration. It is understood that you might wish to keep some information and your connections private, however if you aren't willing to share the information other people need to reproduce/fix the problem, it may not get fixed. -
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