Doco - move existing FAQ to new sub-FAQs

3 files changed, 47 insertions, 46 deletions

diff --git a/doc/faq_admins.bb b/doc/faq_admins.bb
index 0bff9983a..bf3364f98 100644
--- a/doc/faq_admins.bb
+++ b/doc/faq_admins.bb
@@ -1,8 +1,48 @@
 [size=large][b]The Red Matrix FAQ[/b][/size]
 
-(...) still needs to be written (...)
-
 [ul]
 [*][b]Is there a way to change the Admin account?[/b]
-Yes. (...)
+[*][b]Is there a way to have multiple administrators?[/b]
+Yes, but it's a bit messy at the moment as it is not yet exposed in the UI.  To make an account an administrative account, 
+one needs to add 4096 to the account_roles entry in the account table of the database.  Likewise, to remove administrative permissions, 
+one must subtract 4096 from the account roles.
+
+[*][b]I can log in, but there are no posts or webpages[/b]
+
+Most likely, your item table has crashed.  Run the MySQL command [code]repair table item;[/code]
+
+[*][b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b]
+
+Most likely, your session table has crashed.  Run the MySQL command [code]repair table session;[/code]
+
+[*][b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b]
+
+a) view/tpl/smarty3 isn't writeable by the webserver.  Make it so.
+
+b) You're using Midori, or with certain themes, Konqueror in KHTML mode.  
+
+[b]My network tab won't load, it appears to be caused by a photo or video[/b]
+
+Your PHP memory limit is too low.  Increase the size of the memory_limit directive in your php.ini 
+
+Contrary to popular belief, the number of users on a hub doesn't make any difference to the required memory limit, rather, the content
+of an individuals matrix counts.  Streams with lots of photos and video require more memory than streams with lots of text.
+
+[*] [b]I have no communication with anybody[/b]
+
+You're listening on port 443, but do not have a valid SSL certificate.  Note this applies even if your baseurl is http.
+Don't listen on port 443 if you cannot use it.  It is strongly recommended to solve this problem by installing a browser
+valid SSL certificate rather than disabling port 443.
+
+[*]
+[b]What do I need to do when moving my hub to a different server[/b]
+
+1) Git clone on the new server.  Repeat the process for any custom themes, and addons.
+2) Copy .htconfig.php
+3) Rsync everything in store/
+4) Rsync everything in custom/ (this will only exist if you have custom modules)
+5) Dump and restore DB.
+
 [/ul]
+
+Return to the [zrl=[baseurl]/help/main]Main documentation page[/zrl]
diff --git a/doc/faq_users.bb b/doc/faq_users.bb
index 405a2e8f9..1a864f64a 100644
--- a/doc/faq_users.bb
+++ b/doc/faq_users.bb
@@ -1,7 +1,5 @@
 [size=large][b]The Red Matrix FAQ[/b][/size]
 
-(...) still needs to be written (...)
-
 [ul]
 [*][b]I am able to edit a post's text after I saved it, but is there a way to change the permissions?[/b]
 Short anser: No, there isn't. This has got some resons. You are able to change permissons to your files, photos and the likes, but not to posts after you have saved them. The reason is: Once you have saved a post it is being distributed either to the public channel and from there to other Red Matrix servers or to those you intended it to go. Just like you cannot reclaim a few after you have sold them off to some people, you cannot change permissions to Red Matrix posts. We would need to track everywhere your posting goes, keep track of everyone you allowed to see it and then keep track of from whom to delete it. 
@@ -9,5 +7,8 @@ If a posting is public this is even harder, as the Red Matrix is a global networ
 Once you have sent out an email there too is no way to take it back. So think wisely and keep alert when posting. :)
 [*][b]I downloaded my channel and uploaded it to another site but there is no content, no posts, no photos. What is wrong???[/b]
 To be honest: Nothing. That's the way it is right now. Technically it is surely possible to take at least your own posts and maybe even files with you, but this has simply put not implemented yet. When creating this feature we thought that keeping all your contacts was more important. Once we find someone willing to implement this, it will be done. :)
-[*]
+[*][b]I can't see private resources[/b]
+You have probably disabled third party cookies.  You need to enable them for remote authentication to work.
 [/ul]
+
+Return to the [zrl=[baseurl]/help/main]Main documentation page[/zrl]
diff --git a/doc/technical_faq.bb b/doc/technical_faq.bb
deleted file mode 100644
index 91830c6ba..000000000
--- a/doc/technical_faq.bb
+++ /dev/null
@@ -1,40 +0,0 @@
-These are common questions with answers which are almost always correct.  Note these aren't the [i]only[/i] possible
-answers, they're merely the most probable answers.  90% of the time, these solutions should work.  The other 10% of 
-the time is when you should use a support forum.
-
-[b]I can log in, but there are no posts or webpages[/b]
-
-Your item table has crashed.  Run the MySQL command repair table item;
-
-[b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b]
-
-Your session table has crashed.  Run the MySQL command repair table session;
-
-[b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b]
-
-a) view/tpl/smarty3 isn't writeable by the webserver.
-
-b) You're using Midori.
-
-[b]My network tab won't load, it appears to be caused by a photo or video[/b]
-
-Your PHP memory limit is too low.  Increase the size of the memory_limit directive in your php.ini
-
-[b]I have no communication with anybody[/b]
-
-You're listening on port 443, but do not have a valid SSL certificate.  Note this applies even if your baseurl is http.
-Don't listen on port 443 if you cannot use it.
-
-[b]I can't see private resources[/b]
-
-You have disabled third party cookies.
-
-[b]What do I need to do when moving my hub to a different server[/b]
-
-1) Git clone on the new server.  Repeat the process for any custom themes, and addons.
-2) Copy .htconfig.php
-3) Rsync everything in store/
-4) Rsync everything in custom/ (this will only exist if you have custom modules)
-5) Dump and restore DB.
-
-Return to the [url=[baseurl]/help/main]Main documentation page[/url]