aboutsummaryrefslogtreecommitdiffstats
diff options
context:
space:
mode:
authorThomas Willingham <founder@kakste.com>2014-06-03 19:14:19 +0100
committerThomas Willingham <founder@kakste.com>2014-06-03 19:14:19 +0100
commit565089feb435c30498bd3577e43d08919ca8f0c8 (patch)
tree41e6f0db74696b1d1156c7ca1afee2c85fe7d50d
parent5f6f2bb9b1a93ead1333b2e60054e48d2cb9dc58 (diff)
downloadvolse-hubzilla-565089feb435c30498bd3577e43d08919ca8f0c8.tar.gz
volse-hubzilla-565089feb435c30498bd3577e43d08919ca8f0c8.tar.bz2
volse-hubzilla-565089feb435c30498bd3577e43d08919ca8f0c8.zip
Doco - 10% of the issues take up 90% of the time. The worst offenders are documented here.
-rw-r--r--doc/technical_faq.bb38
-rw-r--r--doc/troubleshooting.bb3
2 files changed, 40 insertions, 1 deletions
diff --git a/doc/technical_faq.bb b/doc/technical_faq.bb
new file mode 100644
index 000000000..74ee0afc5
--- /dev/null
+++ b/doc/technical_faq.bb
@@ -0,0 +1,38 @@
+These are common questions with answers which are almost always correct. Note these aren't the [i]only[/i] possible
+answers, they're merely the most probably answers. 90% of the time, these solutions should work. The other 10% of
+the time is when you should use a support forum.
+
+[b]I can log in, but there are no posts or webpages[/b]
+
+Your item table has crashed. Run the MySQL command repair table item;
+
+[b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b]
+
+Your session table has crashed. Run the MySQL command repair table session;
+
+[b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b]
+
+a) view/tpl/smarty/cache isn't writeable by the webserver.
+
+b) You're using Midori.
+
+[b]My network tab won't load, it appears to be caused by a photo or video[/b]
+
+Your PHP memory limit is too low. Increase the size of the memory_limit directive in your php.ini
+
+[b]I have no communication with anybody[/b]
+
+You're listening on port 443, but do not have a valid SSL certificate. Note this applies even if your baseurl is http.
+Don't listen on port 443 if you cannot use it.
+
+[b]I can't see private resources[/b]
+
+You have disabled third party cookies.
+
+[b]What do I need to do when moving my hub to a different server[/b]
+
+1) Git clone on the new server. Repeat the process for any custom themes, and addons.
+2) Copy .htconfig.php
+3) Rsync everything in store/
+4) Rsync everything in custom/
+5) Dump and restore DB.
diff --git a/doc/troubleshooting.bb b/doc/troubleshooting.bb
index ea7dbb11a..f5572c6ed 100644
--- a/doc/troubleshooting.bb
+++ b/doc/troubleshooting.bb
@@ -1,5 +1,6 @@
[b]Troubleshooting[/b]
+[li][zrl=[baseurl]/help/technical_faq]Technical FAQ[/zrl][/li]
[li][zrl=[baseurl]/help/problems-following-an-update]Problems following an update[/zrl][/li]
-Return to the [url=[baseurl]/help/main]Main documentation page[/url] \ No newline at end of file
+Return to the [url=[baseurl]/help/main]Main documentation page[/url]