From 565089feb435c30498bd3577e43d08919ca8f0c8 Mon Sep 17 00:00:00 2001 From: Thomas Willingham Date: Tue, 3 Jun 2014 19:14:19 +0100 Subject: Doco - 10% of the issues take up 90% of the time. The worst offenders are documented here. --- doc/technical_faq.bb | 38 ++++++++++++++++++++++++++++++++++++++ doc/troubleshooting.bb | 3 ++- 2 files changed, 40 insertions(+), 1 deletion(-) create mode 100644 doc/technical_faq.bb (limited to 'doc') diff --git a/doc/technical_faq.bb b/doc/technical_faq.bb new file mode 100644 index 000000000..74ee0afc5 --- /dev/null +++ b/doc/technical_faq.bb @@ -0,0 +1,38 @@ +These are common questions with answers which are almost always correct. Note these aren't the [i]only[/i] possible +answers, they're merely the most probably answers. 90% of the time, these solutions should work. The other 10% of +the time is when you should use a support forum. + +[b]I can log in, but there are no posts or webpages[/b] + +Your item table has crashed. Run the MySQL command repair table item; + +[b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b] + +Your session table has crashed. Run the MySQL command repair table session; + +[b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b] + +a) view/tpl/smarty/cache isn't writeable by the webserver. + +b) You're using Midori. + +[b]My network tab won't load, it appears to be caused by a photo or video[/b] + +Your PHP memory limit is too low. Increase the size of the memory_limit directive in your php.ini + +[b]I have no communication with anybody[/b] + +You're listening on port 443, but do not have a valid SSL certificate. Note this applies even if your baseurl is http. +Don't listen on port 443 if you cannot use it. + +[b]I can't see private resources[/b] + +You have disabled third party cookies. + +[b]What do I need to do when moving my hub to a different server[/b] + +1) Git clone on the new server. Repeat the process for any custom themes, and addons. +2) Copy .htconfig.php +3) Rsync everything in store/ +4) Rsync everything in custom/ +5) Dump and restore DB. diff --git a/doc/troubleshooting.bb b/doc/troubleshooting.bb index ea7dbb11a..f5572c6ed 100644 --- a/doc/troubleshooting.bb +++ b/doc/troubleshooting.bb @@ -1,5 +1,6 @@ [b]Troubleshooting[/b] +[li][zrl=[baseurl]/help/technical_faq]Technical FAQ[/zrl][/li] [li][zrl=[baseurl]/help/problems-following-an-update]Problems following an update[/zrl][/li] -Return to the [url=[baseurl]/help/main]Main documentation page[/url] \ No newline at end of file +Return to the [url=[baseurl]/help/main]Main documentation page[/url] -- cgit v1.2.3